Terms and Conditions

New Zealand Farm Assurance Programme (NZFAP)

NZFAP Terms and Conditions

Application: 
All NZFAP applications should be made on the NZFAP Application and Acceptance form.

Services: 
New Zealand Farm Assurance Incorporated (NZFAI) will appoint a Conformity Assessment Body (CAB) to visit and assess your farm management systems and procedures for conformity to the New Zealand Farm Assurance Programme (NZFAP) Standard. 
NOTE: The current CAB for the NZFAP is AsureQuality.

Detailed information on the NZFAP is available in two publications.

  • NZFAP Standard
  • NZFAP Farmer Handbook.

These publications outline the Purpose, Scope and Assessment Process.

They can be obtained from your Meat/Fibre Company representative, via email request from the NZFAI (info@NZFAP.com) or downloaded from our website. (www.NZFAP.com)

Expectations:
You agree to maintain your on-farm systems and procedures in full compliance with the requirements of the NZFAP Standard against which you are assessed.

Any changes to the farm’s circumstances (ownership, name, and contact details of the authorised representative), must be notified to the CAB and Meat/Fibre Company/s immediately.

The Assessment Process:  
To ensure the continuing validity of your systems, audits will be carried out every 36 months or at intervals as defined by NZFAI.  The CAB will give you advance notice of these audits and negotiate an agreed date and time for these activities with you.

Regular reviews may be partial audits or full reassessments, similar in scope to that carried out prior to any initial audit. Any nonconformity arising from assessments must be cleared within the time frame agreed between you and the CAB.

You agree to allow the CAB personnel access, during normal working hours, to premises, operations, facilities, procedures, records including all complaints and corrective actions and staff to enable them to perform assessments and reviews.

You agree to be responsible for the health and safety of CAB staff and assessors whilst they are on your premises. You agree to ensure that they are properly briefed about your health, safety and emergency evacuation procedures and any potential health and safety hazards they may encounter during their visit. 

Re-Assessment Process: 
A re-assessment request will be issued by the CAB at least 60 days prior to compliance expiry. Failure to comply after two requests for a re-audit within 45 days of the original request will result in the CAB issuing an advanced suspension notice to you the supplier which will also be copied to your Meat/Fibre Company/s. If you fail to then agree a re-assessment by the compliance expiry date the CAB will activate a NZFAP suspension for the property.

Documentation:  
Unless withdrawn or relinquished, any NZFAI or CAB documents issued are only valid for a specified period and subject to ongoing satisfactory performance. NZFAI or CAB Certificates or letters are not automatically transferable when the farm changes ownership, structure, or location and thus requests for transfer must be in writing to the CAB and will be reviewed on a case-by-case basis.

Suspension and Withdrawals: 
The CAB may suspend or withdraw the farms audit status if the systems or procedures fail to remain compliant with the NZFAP Standard or these Terms and Conditions or if we believe the CAB, NZFAI or the programme may be brought into disrepute.

Behaviour: 
NZFAI is committed to treating all people with dignity and respect and building a positive and inclusive culture, where all people are valued and respected, and we welcome diversity of thought, culture, experience and being. NZFAI firmly believes in the right of all people to work in an environment that is safe and free from unacceptable behaviour.  You agree to treat all people you interact with during your involvement in the NZFAI programme with respect and courtesy and to behave in an appropriate manner at all times. NZFAI may withdraw a farm from its programme if NZFAI considers, acting reasonably, that behaviour towards NZFAI, any of its members or the CAB, by you or your employees, contractors or agents, is considered unacceptable.

Complaints and Appeals: 
You may issue a formal complaint about any act or omission by the CAB against any assessment finding or recognition decision.  Such complaints must be made in writing to the CAB and copied to NZFAI. The CAB will instigate an investigation in conjunction with the NZFAI Management Committee. Their findings will be notified to you in writing detailing your right to appeal.

Payment:

  1. Audits must be funded by either the nominated Meat Member Company/s with whom the farmer has a commercial relationship, subject to the member/s agreement, or self-paid; and the Farm Owner must indicate their preference via the payment option box on this Application Form.
  2. If there is no Meat member/s agreement or the Farm Owner wishes to fund the audit they will need to arrange this by credit card with the CAB. 

Confidentiality/privacy:  

  1. The audit data you provide to the CAB is confidential information owned by you.  Your audit data and the other information set out in (e) below may include personal information, as that term is defined in the Privacy Act 2020 (the Privacy Act).
  2. All your audit data provided to the CAB will remain confidential to you, the CAB, and your nominated Meat/Fibre Company/s and will not be disclosed by NZFAI to others except with your permission or as required by law.
  3. All CAB directors, employees, agents, or assessors are bound by confidentiality obligations regarding information held or acquired from the assessment process and must declare any conflict of interest that may arise through their involvement with any assessment process.
  4. Your actual audit status, trading name and assurance code will be identified to other meat/fibre companies and will be publicly available information. NZFAI as the scheme owner may use your contact details to communicate directly with you on matters pertaining or relevant to NZFAP but will not make these details available to any other person except with your permission or as required by law.
  5. Any personal information referred to above will be held, used, and disclosed in accordance with the Privacy Act.

Variations:
NZFAI may vary these Terms and Conditions from time to time.  Any such variation will be effective from the date specified by NZFAI in any written notice provided to you or published on NZFAI’s website.

New Zealand Farm Assurance Programme Plus (NZFAP Plus)

NZFAP Plus Terms and Conditions

Application: 
All NZFAP Plus applications must be made and returned on the NZFAP or NZFAP Plus Farm Application and Acceptance form.

Services: 
New Zealand Farm Assurance Incorporated (NZFAI) will appoint a Conformity Assessment Body (CAB) to visit and assess your farm management systems and procedures for conformity to the New Zealand Farm Assurance Plus Programme (NZFAP Plus) Standard.
NOTE: The Conformity Assessment Body (CAB) for the NZFAP Plus is currently AsureQuality.

To join the NZFAP Plus suppliers must already be NZFAP certified and hold a current NZFAP Assurance code number.

Detailed information on the NZFAP Plus is available in two publications.

  • NZFAP Plus Standard
  • NZFAP Plus Farmer Handbook.

They can be obtained from your Meat/Fibre Company representative, or via email request from the NZFAI (info@NZFAI.com) or downloaded from our website. (www.NZFAP.com)

Expectations:
While on the journey to NZFAP Plus compliance you agree to maintain your on-farm systems and procedures in full compliance with the requirements of the NZFAP Standard and strive to be NZFAP Plus compliant well within the allowed 3-year period.

Any changes to the farm’s circumstances (ownership, name, and contact details of the authorised representative), must be notified to the CAB and Meat/Fibre Company/s immediately.

The Assessment Process: 
While at the NZFAP Plus Member level Suppliers have an option to request a Gap audit to measure their progress. Such audits come at a cost, which will be charged to the Supplier by the CAB.

Once a Supplier is certified and to ensure the continuing validity of your systems, NZFAP Plus audits will be carried out every 36 months or at intervals as defined by NZFAI. The CAB will give you advance notice of these audits and negotiate an agreed date and time for these activities with you.

Regular reviews may be partial audits or full reassessments, similar in scope to that carried out prior to any initial audit. Any nonconformity arising from assessments must be cleared within the time frame agreed between you and the CAB.

You agree to allow the CAB personnel access, during normal working hours, to premises, operations, facilities, procedures, records including all complaints and corrective actions and staff to enable them to perform assessments and reviews.

You agree to be responsible for the health and safety of CAB staff and assessors whilst they are on your premises. You agree to ensure that they are properly briefed about your health, safety and emergency evacuation procedures and any potential health and safety hazards they may encounter during their visit.

Re-Assessment Process: 
A re-assessment request will be issued by the CAB at least 60 days prior to compliance expiry. Failure to comply after two requests for a re-audit within 45 days of the original request will result in an advanced suspension notice being issued to you and your nominated Meat and Fibre Company/s. Failure to then agree a re-assessment by the compliance expiry will activate NZFAP suspension for the property.

Documentation: 
Unless withdrawn or relinquished, any NZFAI or CAB documents issued are only valid for a specified period and subject to ongoing satisfactory performance. NZFAI or CAB Certificates or letters are not automatically transferable when the farm changes ownership, structure, or location and thus requests for transfer must be in writing to the CAB and will be reviewed on a case-by-case basis.

Suspension and Withdrawals: 
The CAB may suspend or withdraw the farms audit status if your on-farm systems or procedures fail to remain compliant with:

1.  NZFAP Standard and/or
2.  NZFAP Plus Standard and/or
3.  These Terms and Conditions and/or
4.  We believe the CAB, NZFAI or the programme may be brought into disrepute.

Behaviour: 
NZFAI is committed to treating all people with dignity and respect and building a positive and inclusive culture, where all people are valued and respected, and we welcome diversity of thought, culture, experience and being. NZFAI firmly believes in the right of all people to work in an environment that is safe and free from unacceptable behaviour.  You agree to treat all people you interact with during your involvement in the NZFAI programme with respect and courtesy and to behave in an appropriate manner at all times. NZFAI may withdraw a farm from its programme if NZFAI considers, acting reasonably, that behaviour towards NZFAI, any of its members or the CAB, by you or your employees, contractors or agents, is considered unacceptable.

Complaints and Appeals: 
You may issue a formal complaint about any act or omission by the CAB or NZFAI against any assessment finding or recognition decision. Such complaints must be made in writing to the CAB or NZFAI who will instigate an investigation by the NZFAI Management Committee. Their findings will be notified to you in writing detailing your right to appeal.

Payment:

  1. Audits must be funded by either the nominated Meat Member Company/s with whom the farmer has a commercial relationship, subject to the member/s agreement, or self-paid; and the Farm Owner must indicate their preference via the payment option box on this Application Form.
  2. If there is no Meat member/s agreement or the Farm Owner wishes to fund the audit they will need to arrange this by credit card with the CAB. 

Confidentiality:  
As for the NZFAP, all NZFAP Plus information and data collected by the auditing body will be treated with the strictest confidence and will be managed in accordance with the following Confidentiality / Privacy policy.

Confidentiality/Privacy Policy:

  1. The audit data you provide to the CAB is confidential information owned by you. Your audit data and the other information set out in (e) below may include personal information, as that term is defined in the Privacy Act 2020 (the Privacy Act).
  2. All your audit data provided to the CAB will remain confidential to you, the CAB, and your nominated Meat/Fibre Company/s and will not be disclosed by NZFAI to others except with your permission or as required by law.
  3. All CAB directors, employees, agents, or assessors are bound by confidentiality obligations regarding information held or acquired from the assessment process and must declare any conflict of interest that may arise through their involvement with any assessment process.
  4. Your actual audit status, trading name and assurance code will be identified to other meat/fibre companies and will be publicly available information. NZFAI as the scheme owner may use your contact details to communicate directly with you on matters pertaining or relevant to NZFAP but will not make these details available to any other person except with your permission or as required by law.
  5. Any personal information referred to above will be held, used, and disclosed in accordance with the Privacy Act.

Variations:
NZFAI may vary these Terms and Conditions from time to time. Any such variation will be effective from the date specified by NZFAI in any written notice provided to you or published on NZFAI’s website.